Altona North Community Library opening Tuesday 16th March at 2pm.
Check out the range of activites running as part of our opening celebrations...
http://libraries.hobsonsbay.vic.gov.au/page/page.asp?page_Id=887
Sunday, February 28, 2010
Tuesday, February 23, 2010
A big relief to see the first deliveries of stock arrive this week and KD has the honour of shelving the first book!
In a change from Altona Meadows stock was processed, catalogued and the records uploaded by the suppliers. On arrival items just need to be checked, activated and shelved.
Monday, February 08, 2010
Today our new staff commenced, mindblowing!
A bit intimidating to have 9 people start on one day, and obviously a bit weird for them BUT HOW EXCITING! what a great team building experience to all be there together and go through the training process as a unit.
A bit stressful to organise but hopefully it will be of benefit to all of us in the future.
Friday, February 05, 2010
At Footscray today for the Operations Network meeting, despite being just 20mins away I have never been here before.
A nice busy library, with a clear layout and good signage. An open layout up front with book stacks at the rear. Shelving was a little high at the rear not the best accessibility wise but I assume this was done to free up open space at the front, the right balance of this is often necessary for those undertaking refurbs not everyone has the luxury of a new build or additional floor space, it is about identifying creative ways to achieve that.
Thursday, February 04, 2010
Attended COMPLETE CLIENT CARE training today, via Council.
Nothing I didn't already know customer service wise but it was interesting to see the different interpretations of "high level customer service" in the different Council departments.
I also got some good ideas for the customer service training for our new bods.
http://www.wct.com.au/Training/CSEWARE.NSF/ShowOutline?ReadForm&UNID=C2D4802ABBBB995CCA25741C003EA148
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