Saturday, January 30, 2010

Interviews

The interviews are complete, phew what a mission!

It always amazes me that despite the work you put into the whole recruitment process you can still end up with some total nightmares at interview. This time was no different but we've got a great bunch...a variety of experience and backgrounds which will hopefully make an friendly and approachable team of staff to support the AN Community.

During the customer service interviews we asked applicants to complete and internet/catalogue search which was a great addition to the process. It was interesting to see the difference in questioning and searching techniques.

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