The interviews are complete, phew what a mission!
It always amazes me that despite the work you put into the whole recruitment process you can still end up with some total nightmares at interview. This time was no different but we've got a great bunch...a variety of experience and backgrounds which will hopefully make an friendly and approachable team of staff to support the AN Community.
During the customer service interviews we asked applicants to complete and internet/catalogue search which was a great addition to the process. It was interesting to see the difference in questioning and searching techniques.
Saturday, January 30, 2010
Tuesday, January 05, 2010
We managed to get most of the applications for qualified roles done before New Year, that just leaves the 360 for the customer service roles!
We are being really strict, not pulling out anything that does not directly address the selection criteria. Applications that are generic are also not making it through.
We put a lot of work into this library and we only want people who put effort into their application.
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